Customer reference

“The whole training process, from the individual level analysis for each employee to the design and execution of the courses and the end of course reports and certificates, is done with a high level of professionalism and reliability.”

Iulia Tifrea
Ludwig Beck AG

PET in Germany, Austria and Switzerland

Concept & method

Concept & method

Our concept

PET develops first-class solutions for the specific needs of your company. We work to your requirements!

Choose between a variety of training courses and options, which can be flexibly combined and adapted to suit your circumstances as they can change at any time. Just get in touch with us – we're ready to support you.

Whether you need English for sales, to prepare for a Business English exam, or to improve your teleconferencing skills in English – our trainers deliver content tailored to your needs, including relevant business modules such as telephone skills, writing e-mails, giving presentations, grammar & vocabulary, hosting visitors and conducting small talk etc.


Step by step approach


Identifying needs

  • Advice on types of course available
  • Level assessment and individual needs analysis (either face-to-face or via telephone with each participant)
  • Define course aims using the CEF scale and select course modules


Course planning

  • Classic modules: Telephone skills, correspondence, negotiations, small talk, meetings, telephone conferences, grammar & vocabulary, company presentations
  • Specify course type, course length and costs
  • Select a suitable course book or course program
  • Select trainer(s) and fix course times


Training & controlling 

  • Course(s) start
  • Course controlling via our database: attendance lists; tracking of levels improvement
  • Invoicing (generally monthly)
  • Telephone feedback and progress checks during the course
  • Course feedback, course reports for HR
  • Course certificate(s)