Workshops

Our workshops are always specifically designed to suit your company’s or department’s needs. Generally they consist of 4 sessions of 2 hours or 3 sessions of 3 hours.

Here are just three examples of workshops we carry out on a regular basis:

Emails & Telephoning

Following a practical analysis of the participants’ own email and telephoning needs, this workshop enables participants to tackle skills-based issues directly relating to their field of work. Communication skills are supplemented with engaging roleplays and practice, including ‘homework activities between sessions’ and real-life simulation via ‘external calls’.

This is not a set workshop so much as one we adapt to your requirements. Workshops delivered to date have included: ‘Emails and Telephoning for Clinical Research’, ‘Basic Telephoning for Customer Services’, ‘International Teleconferencing for Project Management’, ‘Telephoning for IT Support Administration’.

“It was very useful to have my own emails corrected, and telephone role-plays developed for our work situations.”
Tobias Mahr, IT Support Administrator, FTI GmbH

English for HR

Meet the challenge of adjusting in English to the constantly changing remit of HR. Be it Employee Relations, liaison with the Works Council, Recruitment, Development or mastering emotive terms such as ‘competencies’, ‘motivation’ and ‘engagement’ – this course offers the perfect contemporary solution for building confidence and fluency in HR.

“The trainer has a strong background in HR, which is extremely helpful for me in getting to grips with ongoing HR concepts and terminology.”
Christian Kargl, HR Business Partner Central Europe, Farnell GmbH

Intercultural Awareness

PET-Sprachen has worked extensively in this field, designing specialised courses aimed at improving cultural awareness and competence – a growing necessity. Through the use of case studies, group activities and individual practical focus, participants learn to develop a level of sensibility that breaks down cultural barriers, promotes consensus and fosters mutual understanding.

“PET designed a highly practical workshop on language and intercultural awareness in preparation for our business presentations in Japan.”
Katinka Schulz, Senior Consultant, Fischer Group International